Elkay Warranty & Return Policy
Elkay stands behind the quality of every product. This unit is covered under Elkay’s Limited Manufacturer Warranty and is fully compliant with all safety and performance certifications.
Trusted by Contractors
& Public Facilities
No Sales
Tax*
1-Year Elkay Manufacturer
Warranty
Lowest Price
Guaranteed
At The Fountain Direct, we want you to shop with confidence, knowing you’re always getting the best final price.
If you find a lower price for the same product, we’ll gladly match or beat it.
For the policy to apply, simply send us a screenshot, link, or any other proof of the lower price.
Please note that this does not apply to every product in the store, so reach out via email or chat for confirmation before purchasing.
Keep in mind that many retailers add sales tax at checkout, which can increase the total by 7-9%. With us, what you see is what you pay, no hidden costs.
Disclaimer: No sales tax except in WY
Order Processing
Once you place your order, you’ll receive an order confirmation email right away. This means we’ve received your order and pre-authorized your payment.
For built-to-order or made-to-order items, production begins once your order is processed, and your order will ship within the timeframe specified on the product page.
Please allow 1-3 days for processing your order.
Shipping
We ship to the lower 48 continental United States.
We offer free shipping on Haws orders over $5,000, even on heavy freight shipments.
For orders under $5,000, we provide discounted shipping rates, often lower than standard carrier costs.
Freight deliveries are handled by leading LTL carriers in the U.S., and every order is fully insured for your peace of mind. Smaller, lighter items are shipped quickly and reliably by UPS.
Tracking information will be sent by email the same day it becomes available.
If you have any shipping questions, feel free to ask on chat or email us at support@thefountaindirect.com
Your security is our priority.
Our entire website and checkout are protected with SSL encryption, ensuring that all information sent between your browser and our servers is fully encrypted and secure.
We also comply with PCI-DSS standards, the industry benchmark for managing payment card data safely.
Your payment details are never stored on our servers.
We offer multiple secure payment options, and every transaction is processed through Shopify’s encrypted payment infrastructure — one of the most trusted and secure systems in e-commerce.
We are partnered with Approve, the leading financing company for B2B transactions in the US.
You can fill out the form above and get a quote for your purchase in 60 seconds.
To keep your order safe, our system automatically uses advanced fraud detection and verification tools. This helps protect both you and our store from unauthorized activity.
At The Fountain Direct, your satisfaction is guaranteed. Orders may be canceled within 24 hours with a 100% refund, no questions asked.
Your purchase is protected from day one.
All Elkay products come with an official 1–3 year manufacturer warranty (see the product page for exact coverage based on model).
This warranty covers manufacturing defects, malfunctioning parts, and any performance issues. If anything arises, our team will coordinate the entire process for you to ensure a fast, smooth, and hassle-free resolution.
You will receive a repair, a replacement unit, or a refund — whatever is required to make it right. No complex forms, no back-and-forth.
We also ensure all items ship fully inspected and protected. If your unit arrives with any damage or concern, we will take care of it immediately and resolve the issue as quickly as possible.
The Elkay EZSTL8SC is one of Elkay’s most popular bi-level drinking fountains, designed to deliver maximum accessibility, durability, and performance in modern environments. Featuring a versatile wall-mounted design, this unit allows both adult and child ADA-compliant access when properly installed. Its bi-level configuration supports either high-left/low-right or low-left/high-right setups, giving you full flexibility to suit your space.
Built with a sleek stainless steel finish, the EZSTL8SC complements contemporary architecture while its hermetically sealed refrigeration system delivers chilled water at 8.0 GPH, keeping your visitors refreshed. With vandal-resistant components, easy-clean drainage, and Elkay’s signature Flexi-Guard® safety bubbler, it’s engineered for schools, offices, and indoor commercial spaces where both style and reliability matter.
✓ Flexible Bi-Level Design – Choose between high-left/low-right or low-left/high-right installation to fit any layout
✓ ADA-Compliant Accessibility – Designed to meet adult and child ADA height requirements when properly mounted
✓ Sleek Stainless Steel Finish – Durable, corrosion-resistant, and blends seamlessly with modern interiors
✓ Chilled Water Performance – Hermetically sealed refrigeration system delivers 8.0 GPH of refreshing, cold water
✓ Effortless Operation – Electronic bubbler push bars provide smooth activation for all users
✓ Flexi-Guard® Safety Bubbler – Includes an antimicrobial mouth guard that helps prevent injuries and reduces bacterial growth
✓ Fastenerless Integrated Drain – Reduces debris buildup and simplifies cleaning for long-lasting performance
✓ Indoor-Optimized – Built for classrooms, offices, and public indoor spaces
| Specification | Details |
|---|---|
| Model Number | EZSTL8SC |
| Construction | Stainless steel |
| Number of Stations | 2 |
| Chilling Capacity | 8.0 GPH |
| Power | 115V / 60Hz |
| Dimensions | L: 36-3/4" × W: 19" × H: 25-5/16" |
| Mounting Type | Wall-mounted |
| Bubbler Style | Flexi-Guard® safety bubbler |
| Filtered | No |
| Installation Location | Indoor |
| Application Type | Classroom, office, indoor facilities |
| Shipping Dimensions | L: 20-1/2" × W: 19-11/16" × H: 34-3/16" |
| Shipping Weight | 72 lbs |
| Code Compliance | ADA, ICC A117.1, ASME A112.19.3/CSA B45.4, CAN/CSA C22.2 No.120, NSF 61 & 372, UL 399 |
Elkay stands behind the quality of every product. This unit is covered under Elkay’s Limited Manufacturer Warranty and is fully compliant with all safety and performance certifications.
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