About Us

At The Fountain Direct, we believe water is more than just a resource, it's life.

Facundo Obenauer
Co-Founder & CEO, The Fountain Direct

How It All Started

The journey began on sustainable farms, where I worked as an agricultural technician. One of my daily responsibilities was making sure every animal had access to clean water.

The more I worked, the more I realized just how critical water really is. Over time, I saw that this issue goes far beyond farms, in many places, even in homes, people still struggle to access clean and reliable water.

Despite global progress, around 2.2 billion people in 2025 still don’t have access to clean, safe drinking water. That’s nearly 1 out of every 4 people on Earth.

We humans often take it for granted, but without water, there is no future.

One day, I decided to take that same passion for sustainable water systems and use it to serve people. Because it doesn’t matter who you are, everyone deserves access to clean water. And if I can do it in a way that reduces plastic waste and saves trillions of gallons of potable water each year, why wouldn’t I?

That’s how The Fountain Direct was born.

Facundo Obenauer a few years ago, on the farm where the idea began.

The Fountain Direct is a family-owned and owner-managed business. Every order, message, and customer matters to us.

Our Mission

At The Fountain Direct, our mission is simple yet vital: to make clean water accessibility effortless while protecting and preserving our planet’s most valuable resource. We believe that access to safe hydration should never be complicated, whether it’s in a school, park, business, or home. Everyone deserves reliable solutions that last for decades.

But our mission goes beyond just providing products. We’re here to encourage smarter water use by offering solutions that reduce waste, support refill culture, and eliminate the need for single-use plastics. Every fountain, system, and shower we provide is part of building healthier, more hydrated communities.

We also believe in passing that knowledge on to future generations. It’s not only about installing solutions today, it’s about teaching others how to manage, reuse, and truly value our most important resource.

As the saying goes: Give a person a fish, and you feed them for a day. Teach them to fish, and you feed them for a lifetime.

What inspired you to start your business? 

Water quality around the world is getting worse every day, and statistics show an alarming future. We realized that in many places, people don’t have easy access to clean, potable water. Helping these people and their families is our inspiration.

We also think about those who do have access but rely on treated water and pay expensive bills for it. We want fathers and mothers to teach their children how can collect and reuse water from our environment in a sustainable way.

What are the top 3 values your brand stands for?

Customer-First, Always Fast
Every decision begins with what’s best for the customer. We believe in acting fast, being responsive, and building long-term relationships based on trust, not just making quick sales.

Sustainability as a Responsibility
We’re committed to eco-conscious practices, promoting products and solutions that help reduce plastic, save water, and protect the planet for future generations.

Integrity in Every Detail
We stand by the quality of everything we offer. No cheap knockoffs. If we wouldn’t use it ourselves, we won’t sell it.

What makes your brand stand out from competitors?

• Speed You Can Count On
  We respond quickly, process orders fast, and deliver solutions without delay. Our customers have deadlines, and we act like it.
  
  
• True Customization
  Our made-to-order products are tailored to your exact needs. We recommend the best setup based on your goals, budget, timeline, and preferred brands, not just what’s easiest to sell.
  
  
• Sustainability in Action
  We don’t just talk about being eco-friendly, our product line actively helps reduce water waste, cut down on plastic use, and support long-term environmental responsibility.
  
  
• Trust-Built Business
  We focus on building relationships, not transactions. That’s why our customers come back, because they know we’ll always do what’s right.

Who We Help

Contractors

Supplying durable water fountains and handwashing stations for schools, public spaces, and high-traffic buildings.

Schools

Helping schools create safe, student-friendly hydration points, from hallways to classrooms.

Parks & Businesses

Equipping parks, reserves, and institutions with reliable, weather-ready water systems.

Homeowners

Providing water solutions for homes that value sustainability and smart use.

Connect With Us

Business name: The Fountain Direct

Live Chat Support: Bottom Right

Phone: (314) 200-1341

Email: support@thefountaindirect.com

Leave a Message: If our live chat representatives are offline, you can still leave a message for us in the chat queue. This will get forwarded to us, and we'll respond via email or phone.

Customer Service Hours: Monday to Friday 8 AM - 6 PM EST 

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