Free Freight
Shipping
No Sales
Tax*
1-Year USA Manufacturer
Warranty
Lowest Price
Guaranteed
Custom Options
Available
Made to Order
Ships in 3-4 Weeks
At The Fountain Direct, we want you to shop with confidence, knowing you’re always getting the best final price.
If you find a lower price for the same product, we’ll gladly match or beat it. Please note that this does not apply to every product in the store, so reach out via email or chat for confirmation before purchasing.
For the policy to apply, simply send us a screenshot, link, or any other proof of the lower price.
Keep in mind that many retailers add shipping and sales tax at checkout, which can increase the total by 15–20%. With us, what you see is what you pay, no hidden costs.
For full details, please review our Price Match Policy Rules.
Disclaimer: No sales tax except in WY
Once you place your order, you’ll receive an order confirmation email right away. This means we’ve received your order and pre-authorized your payment.
For Stern Williams made-to-order items, the production will start once the order is processed, and lead times may vary. Please check the product page for the specific lead time of each item.
Please allow 1-3 days for processing your order.
We ship within the lower 48 continental United States, and in some cases, we can also ship Stern Williams products to Canada — please contact us for details.
We offer free shipping, even on heavy freight orders. Freight shipments are handled by leading LTL carriers in the U.S.
Smaller, lighter items are shipped quickly and reliably by UPS.
Tracking information will be sent by email the same day it becomes available.
At The Fountain Direct, your satisfaction is guaranteed. Orders may be canceled within 24 hours with a 100% refund, and you have 30 days from delivery to request a return and refund. Please note that some returns may be subject to restocking fees, and units with custom colors or finishes are not returnable.
For peace of mind, every product is backed by a 1-year manufacturer's warranty.
If any issue comes up, from shipping damage to product concerns, our team will make the process hassle-free and resolve it as quickly as possible.
For full details, please review our Return & Refund Policy
We purchased the shower for one of our projects, Stern Williams products are always of the highest quality. We opted for the SS upgrade, and it took two weeks less than expected to arrive. Facundo facilitated the process, and the final price included everything, thanks guys
The shower is really high quality and looks stunning on our pool project, also the shipping was fast
Looks great and works perfectly so far. With the discount, no taxes and free shipping, I have saved more money than buying from other big dealers
Good price and great for our office, I like this store because its prices include everything. I'm also thinking about buying one for my home
Second time buying from them, really good fountain for a school project we had, check out was easy
Solid foutain, all we need to keep out community hydrated, as always Elkay products are the best ones. I was hesitating before buying, but everything was smooth, the lead time was correct and reasonable, good company.
Our elementary school needed ADA compliant fountains before the new school year. The team guided us on which models would best fit our needs, and the products feel very durable. It’s rare to find this level of customer service online.
Great fountains for companies that look for reliable hassle-free solutions
I spoke with Claire and had a quote in less than an hour. The fast shipping program is amazing I got my fountains in under a week. I'm glad I didn’t waste time shopping around, time is money
The concrete fountain looks awesome, the lead time is totally reasonable and worth every day, thank you
They are very communicative and make sure you're always up to date on everything. The fast shipping program is awesome, all 3 fountains arrived in less than a week from the time I placed the order and in perfect condition, thanks guys
Facundo was great to deal with and made sure I was taken care of completely.
That makes the installation so much easier for us, and the delivery was very fast, thanks.
Great experience from start to finish. The product is high quality, arrived on time, and communication was excellent.
Super fast shipping and great communication. The product arrived even earlier than expected. You can tell they really care about doing things right and staying in touch with their customers, highly recommend!
Yes. You can add pet bowls, hose bibbs, bottle fillers, and more. Pick your color, finish, and features. Check the “Add-On Options” sheet in the product images, or just ask us for help.
Some models have frost-proof valves or buried freeze-resistant options. Look for "frost-proof" in the product name or ask us, we’ll guide you to the right setup for your climate.
Absolutely. They’re made for heavy use, vandal resistance, and year-round outdoor performance. Perfect for parks, campuses, sports fields, and more.
They’re low-maintenance. Just wipe down the surface with mild soap and water. Avoid harsh cleaners on the stainless steel. We include winterizing tips if you’re in a cold area.
Yes, 100% handmade in the USA with high-quality materials.
Drinking fountains connect to a water supply line that runs underground. When you press the button, water flows up through internal piping and out through the bubbler, all powered by water pressure. No electricity or pump is needed. The pipes and valves are protected inside the unit and below the surface, making the system reliable and built to last.
These are made for public, commercial, and institutional use. Cities, schools, parks, trails, and contractors trust Stern-Williams to provide clean water in high-traffic outdoor spaces.
Yes, drinking fountains connect directly to your local treated water supply, which is already safe to drink and often includes an in-line filter for added protection. Many models also feature built-in strainers or optional filters for even more peace of mind. It’s completely safe and healthy to drink from them.
Most models need a below-ground water connection and a concrete pad. We recommend using a licensed contractor. Every fountain comes with clear manuals and specs to make the job smooth.
Some models do include internal filters, you can confirm this in the Product Specifications section on each product page, or feel free to call us if you need assistance.
Outdoor models typically do not include cooling systems, since they’re designed to operate without electricity and to withstand tough outdoor environments.
These are made for public, commercial, and institutional use. Cities, schools, parks, trails, and contractors trust Stern-Williams to provide clean water in high-traffic outdoor spaces.
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