Does The Fountain Direct offer free shipping on Best Sellers?

Yes. Shipping is free on most orders within the continental U.S. In-stock items typically arrive in 3-7 business days; made-to-order items list their lead time on the product page.

Are the Best Sellers products genuine and backed by warranty?

Yes. The Fountain Direct is an authorized dealer for every brand we carry, so all Best Sellers products are 100% genuine and backed by the full manufacturer warranty.

Do you offer bulk, school, or contractor pricing on Best Sellers?

Yes. We offer volume discounts on orders of 3 or more units for schools, parks, contractors, and public facilities. Contact us for a custom quote.

What is the return policy?

Eligible items can be returned within 30 days, subject to each manufacturer's policy and a restocking fee. Items that arrive damaged are replaced at no cost when reported within 24 hours.